CAREFULLY READ THE TERMS AND CONDITIONS OF THIS USE AGREEMENT BEFORE CLICKING THAT YOU AGREE. CLICKING “I AGREE” INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS USE AGREEMENT, PROMPTLY CLOSE THIS PAGE AND DO NOT PROCEED WITH USE OF OR SUBSCRIPTION TO THE PRECIOUS LIFE SERVICE. NOTWITHSTANDING THE FOREGOING, YOU ACCEPT THE TERMS AND CONDITIONS OF THIS USE AGREEMENT WHEN YOU DO ANY OF THE FOLLOWING: (1) ACCEPT THE TERMS AND CONDITIONS OF THE USE AGREEMENT THROUGH ANY PRINTED, ORAL, OR ELECTRONIC STATEMENT, INCLUDING ON THE WEB BY ELECTRONICALLY MARKING THAT YOU HAVE REVIEWED AND ACCEPTED; (2) ATTEMPT TO OR IN ANY WAY USE OR SUBSCRIBE TO THE PRECIOUS LIFE SERVICE; (3) PAY FOR THE PRECIOUS LIFE SERVICE OR A SUBSCRIPTION TO THE PRECIOUS LIFE SERVICE (WHETHER YOU PAY DIRECTLY OR SOMEONE ELSE PAYS ON YOUR BEHALF); IF YOU DON’T WANT TO ACCEPT THE TERMS AND CONDITIONS OF THIS USE AGREEMENT, DON’T DO ANY OF THESE THINGS.  

This Terms of Service (the “Agreement”) is between you and Precious life Inc. and its affiliates (collectively, “Company,” “we,” or “us”) concerning your use of (including any access to) our online interfaces and properties (e.g., mobile services, websites, and software) that link to this Agreement. By using the Websites or making use of the precious life service (the “Service”) you agree to be bound by these Terms of Use (this “Agreement”), whether or not you register as a member of Precious life (“Member”). By using the Websites or the Service, you give Precious Life permission to provide you with the Service, communicate with you using email, telephone and/or telecommunications and create, store and/or deliver to you personal health data, medical records and other information.

IMPORTANT: IF THIS IS A LIFE-THREATENING MEDICAL EMERGENCY, PLEASE CALL 911

1. Medical Advice through the Virtual Visit Service

Do not use the Virtual Visit Service if you are driving a motor vehicle. Do not use the Virtual Visit Service for emergency medical needs. If you experience a medical emergency, call your local emergency phone number immediately.

The Company provides access to clinical services. The Doctors providing these clinical services are part of independent, physician-owned medical groups. Healthcare providers accessed through the Site are not employed by The Company. THE CONTENT OF THE SITE AND THE SERVICES DO NOT CONSTITUTE PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. RELIANCE ON ANY INFORMATION APPEARING ON THE SITE, WHETHER PROVIDED BY The Company, ITS AFFILIATES, ITS CONTENT PROVIDERS, MEDICAL PRACTITIONERS, CLIENTS OR OTHER VISITORS TO THE SITE IS SOLEY AT YOUR OWN RISK AND IS NOT A SUBSTITUTE FOR MEDICAL OR OTHER PROFESSIONAL ADVICE AND SERVICES FROM QUALIFIED HEALTH CARE PROVIDERS ASSESSING YOUR CONDITION IN PERSON. WHILE THE COMPANY FACILITATES CONSULTATIONS WITH LICENSED PHYSICIANS, THE COMPANY IS NOT IN THE PRACTICE OF MEDICINE, DOES NOT PROVIDE MEDICAL SERVICES AND THE DOCTOR-PATIENT RELATIONSHIP IS BETWEEN YOU AND THE HEALTHCARE PROVIDER YOU SELECT. Your use of this Site does not in any way create a physician-patient relationship.

2. Electronic Medical Record 

The company creates an Electronic Medical Record (“Electronic Medical Record”) specifically for you to store and access your personal health information online, including health conditions, allergies and medications, as well as for providing a licensed physician who uses MTM to facilitate the conduct of a consultation with you in accordance with his or her obligations under applicable state and federal law with regard to creating and maintaining your medical record(s). Information provided to a physician as part of a smartphone, or telephony-based medical consultation or secure email or web-based medical consultation becomes part of the MTM Electronic Medical Record established specifically for you, and is subject to applicable state and federal law. You agree to provide accurate and complete information for your Electronic Medical Record, to periodically review such information, and to update information that you provide as needed, which might include allergies, medical conditions, by example. For additional information regarding use of your Electronic Medical Record, please see the Privacy Notice posted on this website. It is your responsibility to confirm any third party information in your Electronic Medical Record. PLEASE NOTE THAT IT IS SOLELY YOUR PHYSICIAN’S OBLIGATION TO USE AND DISCLOSE THE INFORMATION INCLUDED IN YOUR MEDICAL RECORD IN ACCORDANCE WITH APPLICABLE STATE AND FEDERAL LAW, INCLUDING, WITHOUT LIMITATION, OBTAINING ANY CONSENTS OR AUTHORIZATIONS THAT MAY BE REQUIRED FOR YOUR INFORMATION TO BE SHARED WITH OTHER PARTICIPATING PHYSICIANSOR HEALTHCARE INSTITUTIONS.

3. YOUR RESPONSIBILITIES

You are responsible for all activity occurring under your User accounts and shall abide by all applicable local, state, national, and foreign laws, treaties, and regulations in connection with your use of the Precious Life Service, including those related to data privacy, international communications, and the transmission of technical or personal data. You shall: (i) notify Precious Life  immediately of any unauthorized use of any password or account or any other known or suspected breach of security; (ii) report to Precious Life immediately and use reasonable efforts to stop immediately any copying or distribution of content of the Precious Life  Service that is known or suspected by you or your Users; and (iii) not impersonate another Precious Life user or provide false identity information to gain access to or use of the Precious Life Service.

4. CHARGES AND PAYMENT OF FEES

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable; provided, The Membership Fee may be modified by notice in accordance with these Terms. Certain members may have access to the Services through their employers, professional affiliations, or other organizations, and as a result, the Membership Fee will not apply to such members. Payments may be made on a per-visit basis, annually, monthly, or quarterly, consistent with the Initial Term, or as otherwise mutually agreed upon. All payment obligations are non cancelable and all amounts paid are nonrefundable. All pricing terms are confidential, and you agree not to disclose them to any third party.

You should be aware that Precious Life may use a third-party payment processor (the “Payment Processor”) to link Precious Life  to your credit card account. The processing of payments or credits, as applicable, in connection with your use of the Precious Life Service will be subject to the terms, conditions, and privacy policies of the Payment Processor and your credit card issuer in addition to this Use Agreement. Precious Life  is not responsible for any errors by the Payment Processor or your credit card issuer.

You understand and agree that for services provided on an appointment basis and you may be responsible for a missed appointment , all amounts paid are nonrefundable.

5. BILLING , RENEWAL AND CANCELLATION PROCEDURE

Precious Life charges and collects in advance for use of the Precious Life Service. Precious Life will automatically renew and bill your credit card or issue an invoice to you for your current subscription amount where applicable or as otherwise mutually agreed upon; provided, You agree to provide Precious Life  with complete and accurate billing and contact information. This information includes your legal name, street address, e-mail address, and telephone number. You agree to update this information immediately upon any change to it. If the contact information you have provided is false or fraudulent, Precious Life reserves the right to terminate your access to the Precious Life Service in addition to any other legal remedies. Invoices will be billed in United States Dollars (USD) unless requested by you in advance of invoicing.

If you believe your bill is incorrect, you must immediately contact us in writing regarding the amount in question to be eligible to receive an adjustment or credit. You irrevocably waive your right to challenge the accuracy of any bill, or otherwise receive an adjustment or credit to any bill.

In addition to any other rights granted to Precious Life herein, Precious Life reserves the right to suspend or terminate this Use Agreement and your access to the Precious Life Service if your account becomes delinquent (falls into arrears) where any invoice is unpaid after the invoice due date whether it is the responsibility of you or a third party to pay the invoice.

You will continue to be charged for your subscription during any period of suspension. If you or Precious Life initiates termination of this Use Agreement, you will be obligated to pay the balance due on your account.

You can stop auto-renewal of your membership by (1) sending a written notice of cancellation via e-mail to support@preciouslifes.com or (2) talking to a customer support agent via our online chatbot or through calling +1-317-893-3134.Your withdrawal must be received by Precious life Inc at least 30 days before your renewal date to be effective with respect to the next billing cycle. While choosing Monthly auto debit Plan you can’t cancel your subscription within 90 days from the initial date of purchase. Cancellation Fee of $59.99 will apply for early cancellation of services.

6.  Prescription Policy

Please note that only if you have accurately and fully completed the Medical History Assessment and a telephone medical consultation, in order to begin establishing a legal physician/patient relationship, may you be eligible to receive medications that have been prescribed and arranged for by a licensed physician utilizing MTM services to conduct a medical consultation with you—and only if allowed in the state from which your medical consultation is taking place.

Only when you have accurately and fully completed the Medical History Assessment and have had a telephone medical consultation, in compliance with state law governing the establishment of a legal physician/patient relationship, may you be eligible to get a prescription for medications, as determined by the participating physicians in their sole discretion and subject to their professional and legal obligations. Subscribers may be able to request medications during the telephone medical consultation and the consulting physician may prescribe certain medications for common conditions, if conditions warrant, if appropriate and/or legal. Medications can be called into a local pharmacy or delivered from the mail order pharmacy network. NOTE: No controlled medications are available through participating physicians. You agree that any prescriptions that you acquire from a physician shall be solely for your personal use. You agree to fully and carefully read all provided product information and labels and to contact a physician or pharmacist if you have any questions regarding the prescription.

7. DISPUTE NOTICE AND DISPUTE RESOLUTION PERIOD.

Before initiating an arbitration or a small claims matter, you and Precious life each agree to first provide to the other a written notice (“Notice of Dispute”), which shall contain: (a) a written description of the problem and relevant documents and supporting information; and (b) a statement of the specific relief sought. A Notice of Dispute to Precious life should be sent to Precious life  registered address Precious Life, Inc., 2914 Heirloom Ln Greenwood, IN 46143 Precious life will provide a Notice of Dispute to you at your last known physical address or email address. Precious life will assign a representative to work with you and try to resolve your Dispute to your satisfaction. You and Precious life agree to make attempts to resolve the Dispute prior to commencing an arbitration or small claims action. If an agreement cannot be reached within forty-five (45) days of receipt of the Notice of Dispute, you or Precious life may commence an arbitration proceeding or small claims action.

8. ELECTRONIC SIGNATURE

I HAVE READ THIS AGREEMENT AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.

 I hereby certify that I am at least eighteen years of age and possess the legal right and ability to enter into this Use Agreement under the name in which I have registered to use the Precious Life Service. I further certify that I am physically present in the state that I have designated at the time that I am accessing the Precious Life Service. I understand and acknowledge that my ability to access the Precious Life Service is conditional upon the above-mentioned criteria of my certification of age, legal authority, and physical presence at the time that I access the Precious Life  Service, and that the Providers are relying upon this certification in order to interact with and facilitate health care services to me.